Refund Policy

Our refund policy lasts 30 days. All claims for misprinted, damaged, or defective items must be submitted within 30 days after the product has been received. Packages lost in transit claims must be submitted no later than 30 days after the estimated delivery date. Claims deemed to be errors on our part are covered at our expense.

Email us first 
Email us as soon as possible at help@bloomseventyseven.com with your order number and a photo of the item’s condition. We will give you instructions on how to proceed.

Please note
To complete all returns, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.

Eligibility for a return
The item(s) must be unused and in the same condition as when you received them, and they must also be in the original packaging.

Bloom Seventy Seven will be responsible for paying all shipping costs associated with returning your item once the fault is ours. 

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

Several types of goods are exempt from being returned; for more information, see Return Policy

Refund (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within a certain number of days.

Late or missing refund (if applicable)
If you haven’t received a refund yet, first check your bank account or credit card company, because it may take some time before your refund is officially posted.

If you’ve done this and you still have not received your refund yet, please contact us at help@bloomseventyseven.com.

Exchanges (if applicable)
We only replace items if they are defective or damaged (our fault).

 

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We don’t guarantee that we will receive your returned item.